SpyderMail Spam Filtering Service Plans

SpyderMail Suite - Get added email security with SpyderMail Suite and protect yourself from unplanned email outages and accidentally-deleted email. Includes: SpyderMail Email Security and 90 days of Email Continuity Service.

SpyderMail Pro - Protect your organization from spam and viruses. Implement policies to protect your business from data leakage and benefit from 14-day email replay and 7-day email spool.

SpyderMail Inbound Only - Protect your organization from spam and viruses. Implement policies to protect your business and benefit from 14-day email replay and 7-day email spool.

Addon: SpyderMail ClickSmart - URL Protection provides your organization with another layer of protection against ransomware and phishing attacks.

Minimum Mailboxes: The minimum number of mailboxes is 15. At the price per mailbox of $1.99 that means a minumum monthly charge of $29.85. If your organization only has 10 mailboxes, that means you can add up to another 5 people, without changing your price.

Pricing (per mailbox – min 15)

Inbound Only SpyderMail Pro SpyderMail Suite
Security
Anti-Virus list check list check list check
AntiSpam list check list check list check
Outbound Email Scanning list check list check list check
Email Replay 14 Days 14 Days 90 Days
Allow & Deny List list check list check list check
Disclaimers (HTML & Plain Text) list check list check list check
TLS Encryption list check list check list check
Large File Handling list check list check list check
Advanced Policies list check list check list check
End User Spam Reports list check list check list check
Protects Office 365 list check list check list check
LDAP Integration list check list check list check
End User Access list check list check list check
SLA
Known Virus Detection 100% 100% 100%
Spam Detection 99% 99% 99%
Service Availability 99.99% 99.99% 99.99%
Management
Dashboard list check list check list check
Multi-Level Logins & Permissions list check list check list check
Message Logs 90 Days 90 Days 90 Days
Spam & Quarantine 90 Day Retention 90 Day Retention 90 Day Retention
Continuity
Always-On Email Continuity 90 Days
Email Replay 14 Days 14 Days 90 Days

Fair Billing Policy

At SpyderMail, you only get billed for the number of mailboxes and alias domains.

Commonly Asked Questions

How do I pay for the SpyderMail service?

We accept payment by: AMEX, MasterCard, Visa or via Check

Payments paid for by Credit Card are billed at the end of the month for the following month (i.e. payments billed on January 31st would apply to the month of February).

Payments paid for by Check are billed at the beginning of the prior month with net 30 terms for the following month (i.e. payments billed on January 1st would apply to the month of February with the expectation that payment would be received by January 31st).

What are my billing options? Can I be billed monthly, quarterly or annually?

Most clients are billed monthly but we can also bill you on a quarterly or annual basis. We’re good like that.

How do I enter or update my billing information?

You can add or update your billing information securely by going to https://payments.SpyderMail.com/

What is the minumum number of mailboxes?

The minimum number of mailboxes is 15. At the price per mailbox of $1.99 that means a minumum monthly charge of $29.85. If your organization only has 10 mailboxes, that means you can add up to another 5 people, without changing your price.

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