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1. How current are your virus and spam definitions?
2. How do I know my email will remain private?
3. Will I get false positives?
4. How is SPAM Filtered?
5. What happens to quarantined email?
6. Would each email address have its own quarantine mailbox?
7. What per user preferences and settings does the service allow?
8. Some spam is still getting to my inbox. How can I stop it?
9. I need to troubleshoot some lost email. Where can I start?

1. What is Spam Scoring, Bayesian Analysis, and Email Fingerprinting?
2. What is the capacity of the message logs on the appliance?
3. How can I buy my own Barracuda Spam Firewall?
    

1. I am a CudaMail end-user, who do I contact for support?
2. I am a CudaMail Domain Manager, who do I contact for support?